Privacy policy
At Lucera Designo, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
This Privacy Policy explains how we collect, process, and protect the information you share when you visit LuceraDesigno.com, communicate with us, or use our services.
1. Why We Collect Information
We collect personal information to:
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Respond to design inquiries and consultation requests
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Process orders for customized furniture and services
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Provide project updates and delivery coordination
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Improve your website experience
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Communicate promotions, offers, and updates (if you opt in)
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Comply with legal and regulatory obligations
The information we collect allows us to deliver accurate, efficient, and professional service aligned with our design and execution standards.
2. Information We May Collect
When you interact with Lucera Designo, we may collect:
a) Information You Provide Directly
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Full name
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Email address
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Phone number
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Billing and delivery address
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Project details
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Payment information (when applicable)
b) Information Collected Automatically
When you visit our website, we may collect:
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IP address
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Device type and browser information
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Pages visited and browsing behavior
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Cookies and tracking data
This helps us analyze website performance and improve user experience.
3. Your Consent
We collect, use, and disclose your personal information with your consent or as permitted or required by law.
Consent may be:
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Express – when you submit a contact form, subscribe to updates, or approve project documentation.
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Implied – when you request services or place an order where information is necessary to fulfill your request.
If you provide personal information about another individual, we assume you have obtained their consent.
If you do not agree with our data practices, please refrain from providing personal information.
You may withdraw your consent at any time (subject to legal or contractual limitations) by contacting us at:
Please note that withdrawing consent may limit our ability to provide certain services.
4. Do We Share Your Information?
Lucera Designo does not sell, rent, trade, or lease your personal information to third parties.
We may share information only when necessary to:
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Process payments through financial institutions
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Coordinate deliveries with logistics providers
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Work with contractors or suppliers involved in your project
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Comply with legal obligations, subpoenas, or court orders
Outside of these limited circumstances, your information remains confidential.
No third party will solicit you as a result of information under our control.
5. Payment & Financial Information
All credit/debit card details and personally identifiable information are not stored, sold, shared, rented, or leased to any third parties.
Payments are processed through secure, compliant payment gateways.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
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Unauthorized access
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Alteration
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Disclosure
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Loss or misuse
While no online system can guarantee absolute security, we take commercially reasonable precautions to safeguard your data.
7. Cookies & Tracking Technologies
Lucera Designo uses cookies and similar technologies to:
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Enhance website functionality
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Analyze traffic and performance
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Support marketing and retargeting campaigns
You may adjust your browser settings to disable cookies; however, this may affect certain website features.
8. Policy Updates
Lucera Designo reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
Customers are encouraged to review this page regularly. Updates become effective immediately upon posting.
9. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
UAE – Dubai
Production City – Dubai
Contact:
+971 55 145 5606
+971 52 755 0992
(04) 575 2198
Jordan – Amman
Mecca Street – Al Harameen Circle
Contact:
+962 7 8886 5652
+962 7 9996 5657
+962 7 9876 56578
+962 6 222 5756